Scenario: Test Case name Category Created By Reviewed By Pre-requisites Step No Action Expected Result Actual Result Remark
Verify SCOM Gateway & Agent Installation
1  To verify if the installation of SCOM Gateway is successful. Sandeep Patil • SCOM Gateway Server should have been installed. 1 Login to SCOM Gateway Server. Check if System Center  2012 Opearation Manager Gateway is installed. System Center  2012 Operation Manager Gateway component should be installed. Pass
2  To verify if the installation of SCOM Agent is successful. Sandeep Patil • SCOM Agent should have been installed. 2 Login to SCOM Agent Server.Check if Microsoft Monitoring Agent is installed. Microsoft Monitoring Agent component should be installed. Pass
Verify SCOM Gateway & Agent Services
3 To verify the SCOM Gateway Services. Sandeep Patil • SCOM Gateway Server should have been installed. 1  To login to the SCOM Gateway  Server, Open the services.msc and check Microsoft Monitoring Agent Service. Microsoft Monitoring Agent Service Should be running. Pass
4 To verify the SCOM Agent Services. Sandeep Patil • SCOM Agent should have been installed. 2  To login to the SCOM Agent  Server, Open the services.msc and check Microsoft Monitoring Agent Service. Microsoft Monitoring Agent Service Should be running. Pass
SCOM Gateway Server and SCOM MS integration
5 To verify the integration between SCOM Gateway server and SCOM MS server has been done successfully Sandeep Patil • User should be logged in  SCOM MS Server Operation Console with SCOM Admin privileges. 1 Login to SCOM Operations Console and navigate to Administration -> Administration -> Device Management -> Management Servers The Patheon Gateway Server (NACINCTSVAPP01.patheon.net & NACINCTSVAPP02.patheon.net) should show there as monitored. Expected Health States are Critical, Warning, Healthy. Pass
Discovery of Servers
6 To verify the discovery of Servers. Sandeep Patil •SCOM Agent should be installed on the Servers.
• TCP port 5723 open bi-directional between SCOM Agent and SCOM Gateway Server.
1 Login to OnTarget SCOM MS Server Operations Console and navigate to Administration -> Administration -> Device Management -> Agent Managed Servers should show as Monitored. Expected Health States are Critical, Warning, Healthy. Pass
Data Collection
7 To verify that data collection is working. Sandeep Patil • User should be logged in  SCOM MS Server Operation Console with SCOM Admin privileges. 1 Login to SCOM Operations Console and navigate to Monitoring -> Discovered Inventory. Select the server and run Health Explorer. Expand Health Explorer and the expected health state for monitors should be Critical/Warning/Healthy. Pass
Alert Generation
8 To verify that alert generation is working. Sandeep Patil Percentage Logical Disk free Space is Low 1 Login to SCOM Operations Console and navigate to Monitoring -> Active Alerts. Percentage Logical Disk free Space is Low Pass
9 To verify that alert generation is working. Sandeep Patil Total CPU Utilization Percentage is too high 2 Login to SCOM Operations Console and navigate to Monitoring -> Active Alerts. Total CPU Utilization Percentage is too high Pass
10 To verify that alert generation is working. Sandeep Patil Health Service Heartbeat Failure 3 Login to SCOM Operations Console and navigate to Monitoring -> Active Alerts. Health Service Heartbeat Failure Pass
Reporting
11 To verify reports can be pulled out for monitored parameters. Sandeep Patil • SCOM Agent should be installed and server should be monitored. 1 Login to SCOM Operations Console and navigate to Reporting -> Microsoft Generic Report Library -> Availability Report Data should show the availability of selected server for a selected period. Pass
Fail-over of SCOM Gateway & Agent Server
12 To verify SCOM Gateway Servers, fail-over to a specified Fail-over SCOM Management Server. Sandeep Patil • Fail-over should be configured for SCOM Gateway Server at SCOM MS. 1 Run the failover script to verify SCOM gateway Failover SCOM Gateway server should show under Fail-over Management Server. Pass
13 To verify SCOM Agent Servers, fail-over to a specified Fail-over Gateway Server. Sandeep Patil • Fail-over should be configured for SCOM Agent Server at SCOM Gateway. 1 Run the failover script to verify SCOM Agent Failover SCOM Agent server should show under Fail-over Management Server. Pass
Ticket Generation
14 To verify incident is cut in Production SNOW New & Active alert in  SCOM console. 1 Simulate any service activated event. Example : Percentage Logical Disk free Space is Low Incident in Production SNOW